Here at Studio 5155 Designs our policies are designed to protect our customers.

All products are made to order, please allow additional 3-7 business days for standing shipping.

Expedited or Rush shipping may be available.

Returns and Cancellations

Our “make it right” policy, we want to make sure you adore your expression mug(s) and if for any reason you’re not completely satisfied, we’re here to “make it right”. As long as you contact us within 7 business days upon receiving your order, we’ll provide a solution.

Note: Broken mugs, please be sure to provide clear photos of the products on a flat, well lit surface. These quick and easy steps will help us to provide a speedy resolution. Special orders or custom imprinted items cannot be returned.

Cancellations and Amendments

All of our products are made to order with our customers in mind. Productions start 48 hours after placing your order(s), this allow our customers the ability to make any necessary changes. If you want to cancel or amend your order, please contact us within 48 hours of placing your order.

Refund

*Exchange Only*

*No-Refund or Exchanges On Custom Orders After 48 hours *

Shipping & Taxes

Shipping USPS and taxes are stated upon ordering.