Shipping Policy

Here at Studio 5155 Designs our policies are designed with our customers in mind.

All products are made to order, please allow additional 3-7 business days for standing shipping.

Shipping USPS and taxes are stated upon ordering. Expedited or Rush shipping may be available.

Returns

Our “make it right” policy, we want to make sure you adore your expression mug(s) and if for any reason you’re not completely satisfied, we’re here to “make it right”. As long as you contact us within 7 business days upon receiving your order. *Exchange Only*

Note: Broken mugs, please be sure to provide clear photos of the products on a flat, well lit surface. These quick and easy steps will help us to provide a speedy resolution. Special orders or custom imprinted items cannot be returned. 

Cancellations & Admendments

All of our products are made to order with our customers in mind. Productions start 48 hours after placing your order(s), this allow our customers the ability to make any necessary changes. If you want to cancel or amend your order, please contact us within 48 hours of placing your order. 

*No-Refund or Exchanges On Custom Orders After 48 hours *